In the realm of SAP GRC, there exist critical challenges that must be addressed to optimize value and efficiency. Below, we highlight major pitfalls to avoid and identify low-hanging fruits that can dramatically enhance performance and reduce support costs.
Challenge 1: Consistency and Accountability
An inherent challenge arises from discrepancies between the technical and business layers of user and responsibility management in SAP Process Control and SAP Risk Management. Inconsistencies can lead to errors in workflows and incomplete ICS or Risk Management activities.
- Solution: Avoid using Fall-Back receiver and implement efficient monitoring of user responsibilities. Utilize a CCM scenario based on CDS view for proactive identification and resolution of inconsistencies. Additionally, schedule a job for RSWP_RESTART_WORKFLOWS_GRID to automate workflow re-delivery to correct users.
Challenge 2: Efficient Mass Maintenance
Ensuring completeness of user assignments in the business layer is a daunting task, particularly for large multinational entities. The adoption of Manual Control Performance workflows further complicates maintenance efforts, if Step-level user assignments are to be maintained.
- Solution: Implement a cascading approach for organizational assignment, delegating responsibilities from central teams to lower levels. Utilize mass-maintenance features such as mass-replacements and matrix-like maintenance for streamlined operations.
Conclusion:
While SAP GRC offers distinct advantages, navigating the complexities of its authorization model and business layer requires careful consideration and expertise. Riscomp, with over 14 years of experience in SAP GRC implementation and optimization, offers a SAP Certified Framework Update Add-On available on SAP Store to address core challenges comprehensively. This solution helps to tackle Master Data – related issues in SAP GRC, perfectly complementing the standard features mentioned above.
Key Features of the Framework Update Add-On in the GRC Users Management area:
- User-friendly monitoring of completeness and consistency of user assignments.
- Efficient mass maintenance covering all use cases in one template:
- assignments,
- delimitations,
- and replacements of users,
- including transfer of open workflow items to a successor.
For further information, please don’t hesitate to reach out to us.